While Blue Dart centralizes most customer service, you can try the local line for urgent issues:

A door-to-door day-definite ground express delivery service optimized for commercial shipments weighing over 10 kilograms.

: Monday to Saturday, 10:00 AM – 6:00 PM; closed on Sundays.

: 6C/1B, Kali Charan Ghosh (KC) Road, Sinthee, Kolkata - 700050 : Near Sinthee More and Corporation Bank

Because BT Road stretches across a massive section of North Kolkata, Blue Dart operates multiple branch offices, authorization counters, and regional collection facilities via partnerships like Jetex Parcel Systems. 1. Baranagar / Netaji Colony Branch

Blue Dart is a leading logistics and courier services provider in India. The company has a strong presence across the country with multiple service centers, including the BT Road Service Centre. In this guide, we will provide an overview of the Blue Dart BT Road Service Centre, its services, contact information, and other relevant details.

The centre remains closed on national holidays (Republic Day, Independence Day, Gandhi Jayanti) and major local festivals like Durga Puja (Saptami to Dashami), Diwali, and Poila Boishakh (Bengali New Year). During these periods, Blue Dart usually issues a press release and updates its website with modified schedules. It is highly recommended to track shipment deadlines at least 48 hours before a major holiday.

The acts as a critical node in the company’s vast network. It handles the intake, sorting, and dispatch of thousands of parcels daily, connecting local businesses to national and international markets. Whether you are a saree trader in Hatibagan, a pharmaceutical supplier in Shyamnagar, or an online seller using e-commerce platforms, this centre is your gateway to seamless logistics.

The centre can be busy during weekdays. It is advisable to visit during mid-morning (11 AM) or mid-afternoon (3 PM) to avoid queues.

| Department / Location | Contact Information | Details / Notes | | :--- | :--- | :--- | | | 1860 233 1234 | 9:30 AM – 6:30 PM, Mon-Sat | | All India Head - Customer Service | Email: feedback@bluedart.com | For unresolved issues/escalations. Response within 1 working day | | Kolkata Main Office (Salt Lake) | 1860 233 1234 | Bengal Intelligent Park, Kolkata 700091 | | Other Alternate Number (as seen online) | 022-62601234 | Reportedly difficult to connect with an agent | | Official Customer Support Email | customerservice@bluedart.com | General inquiries. Have your AWB ready |

Partnered with DHL Express for global logistics solutions.

The serves as a vital logistics hub in North Kolkata, providing comprehensive domestic and international courier services to retail clients, e-commerce vendors, and corporate entities . Located strategically near Barrackpore Trunk (BT) Road, this service branch ensures high-speed connectivity across Baranagar, Belgharia, Sinthee, and surrounding industrial zones.

Monday to Saturday: 10:00 AM – 7:00 PM (Closed on Sundays) 🛠️ Core Services Offered

: The service agents will calculate the billing based on deadweight or volumetric dimensions, depending on whichever value is higher.

You can track your shipment online. The process is straightforward:

It is a company-owned and operated centre (part of the Blue Dart Express Ltd network), ensuring standardized service quality, training, and pricing.

Knowing the correct operating hours can save you from wasted trips. The Blue Dart BT Road Service Centre typically adheres to the following schedule, though it is wise to confirm during major festival seasons.