Your Canon printer stops mid-print, flashes an error light, and displays a message like "Support Code 5B00" or "Waste Ink Absorber Full." This situation frustrates many users. Canon designs these printers to lock down when the internal waste ink pads reach their theoretical capacity, preventing messy leaks.
The most responsible and risk-free option is to contact Canon customer support or an authorized service center. While they may charge a service fee, you are guaranteed a professional repair from qualified technicians using legitimate tools. As a last resort, this also includes a more comprehensive diagnostic if the problem extends beyond just a full ink absorber.
You can download Canon Service Tool V4720 for free from various online sources. However, be cautious when downloading software from the internet, as it may contain malware or viruses.
Version V4720 introduced expanded compatibility for Canon G-Series (MegaTank) printers and older Pixma models. Canon G Series (Inktank) G1000, G2000, G3000, G4000 G1400, G2400, G3400 G1900, G2900, G3900 Canon Pixma iP and iX Series iP2770, iP2870, iP3600, iP4700, iP4870, iP4970, iP7270 iX6560, iX6770, iX6870 Canon Pixma MP and MG Series MP237, MP287, MP497, MP560, MP640 Canon Service Tool V4720 Free Download
Many users on a tight budget or those who have already cleaned or replaced the pad themselves are keen to find a free download of the Canon Service Tool V4720 to complete the reset process.
Have you already tried putting the printer into ?
Right-click ServiceTool_V4720.exe and select . Step 3: Reset the Waste Ink Counter Your Canon printer stops mid-print, flashes an error
For safe and authorized support, users should utilize official Canon channels:
If you are looking to fix this issue, make sure to find the Canon Service Tool V4720 free download from a reliable source and follow the Service Mode steps carefully. If you'd like, I can: for V4720. Provide steps for physical cleaning of the ink pads. Suggest alternative tools if your model is not supported. Let me know how you'd like to proceed! Share public link
: This function can reset the ink level counters for the individual ink cartridges. Be very careful with this, as using it without replacing the ink can damage your print head. While they may charge a service fee, you
Turn off your printer, wait 10 seconds, and turn it back on. The error is now gone. Safety Warnings and Troubleshooting
Version V4720 offers broad compatibility with older and mid-generation Canon inkjet models. G1000, G2000, G3000, G1400, G2400, G3400 IP-Series: iP2770, iP2870, iP4870, iP4970, iP7270 MP-Series: MP237, MP287, MP258, MP280
While V4720 is highly versatile, it is primarily compatible with printers. Common models include: Pixma G-Series: G1000, G2000, G3000, G1400, G2400, G3400 Pixma MG-Series: MG5520, MG5550, MG5650, MG5750, MG6850 Pixma IP-Series: iP2770, iP2870, iP7250
However, for newer printers, a higher version of the tool (e.g., or later) is often required. Using an outdated tool can potentially "lock" the printer, making it unusable.