Locate or look for a yellow warning triangle labeled "PC Camera" or "USB Web Camera" . Right-click the device and select Update Driver .
Navigate to the official page.
: Indicates the camera was manufactured by a third-party vendor (such as Chicony, Realtek, or Sonix) specifically to meet HP's design specifications.
High quality doesn't matter if the app can't see the camera. Ensure access is enabled: HP PCs - Troubleshoot the webcam (Windows) | HP® Support driver camara web hp oem wb918la abm 1 23 high quality
This is usually a privacy toggle or permission issue rather than a driver failure. Go to and ensure that "Camera access" and "Let apps access your camera" are both turned ON. "Device Not Found" Error
If your webcam isn't working, even after installing a driver, these steps will help you identify and fix the problem.
Do rely on Windows Update alone. Download the official HP SoftPaq: Locate or look for a yellow warning triangle
For older webcams, Windows 10 and Windows 11 often include a generic "USB Video Device" driver that automatically unlocks high-quality streams without requiring third-party software.
Windows will verify the "High Quality 1.23" firmware signature and install the software. to apply the changes. Troubleshooting Common Issues The Video Image is Upside Down
This is an HP product number or part number. It is frequently associated with specific notebook configurations regionalized for Latin America (indicated by the "LA"). : Indicates the camera was manufactured by a
" or enter your specific computer model if the camera came bundled.
You are likely seeking a high-quality, official HP OEM webcam driver for a laptop or AIO PC sold in Latin America, with a model similar to WB918LA or containing “ABM” in its SKU.
If you need help finding the specific download link, please tell me:
Select your operating system. If Windows 11 is not listed, Windows 10 drivers are often compatible. Look under "Driver-Keyboard, Mouse and Input Devices" "Software-Multimedia" for the webcam driver. HP Support 2. Manual Installation via Device Manager