While this is often referred to as the Smart Card Number (SCN), customer service can use this to identify your account and decoder SN. Method 3: Find the Serial Number On-Screen (TV Interface)
You may need to find your StarTimes decoder serial number for several reasons:
Select (or similar "Information" tab) and press OK.
Look for a long string of digits. The decoder serial number (S/N) is generally 17 digits long 1.2.1. how to find startimes decoder serial number hot
: Required for mobile money and online payments.
If the sticker is damaged or hard to read, you can retrieve the information directly from your television screen: your TV and StarTimes decoder. Press the Menu button on your remote. Navigate to Settings and press OK 1.2.3. Select CA System or Conditional Access and press OK .
Here are some official StarTimes customer support hotlines by region to help you with this or any other issue: While this is often referred to as the
On older or larger StarTimes box models, this sticker is located on the rear panel near the power and HDMI ports.
Once you've successfully located your serial number, here are a few quick troubleshooting tips for common problems:
By following these steps and tips, you should be able to find your StarTimes decoder serial number quickly and easily. Happy troubleshooting! The decoder serial number (S/N) is generally 17
This is a quick, button-free method as long as you have your TV remote. Follow these general steps (though menu names may vary slightly by model):
The sticker will list the device's technical specifications, including the and the Smart Card Number . 4. Check Your StarTimes Payment Receipts
If your decoder has a removable card, the 11-digit number is printed on the back, often under a barcode. 2. Use the On-Screen Menu
Your linked decoder's 11-digit serial number will be visible on the dashboard. Why You Must Keep Your Serial Number Safe