Sihot Pms Check In High Quality

Task the night audit or reservations team with checking the next day's arrivals. Ensure that room types match guest preferences and that billing instructions are perfectly clear.

By utilizing connected identity readers like the AdriaScan IDDEX System , agents scan passports or driver’s licenses. SIHOT pulls the text and images instantly into the profile, eradicating typos and shortening wait times. Interactive Upselling

Assign a vacant/clean room to the guest. SIHOT allows for easy drag-and-drop or selection from a list of clean rooms. Step 4: Securing Payment and Folio Creation sihot pms check in

If the integrated credit card terminal loses connection during the pre-authorization phase, do not manually force the check-in without securing payment. Utilize Sihot’s offline payment posting feature to log a temporary note, and immediately contact your IT or property management system administrator to reset the credit card interface bridge. Conclusion

Search by the guest’s last name. If the name is common, filter by confirmation number, company name, or arrival date. Task the night audit or reservations team with

Front desk agents enter filters (like last name or confirmation number) and execute the check-in from the filtered list box.

Post-check-in, but before the guest leaves the desk, you have a 15-second window to upsell. SIHOT pulls the text and images instantly into

: Directly calling up the reservation from the daily arrivals list, highlighting the guest, and selecting "Check-in."

Posting manual payments directly to the guest folio. Step 5: Room Allocation and Key Generation