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Departmentalization: Grouping jobs together (Functional, Product, Geographic, Process, Customer).

Ch 3 – Managing the External Environment and Organizational Culture Ch 4 – Managing in a Global Environment Ch 5 – Managing Diversity Ch 6 – Managing Social Responsibility and Ethics

[Measure Actual Performance] --> [Compare Against Standard] --> [Take Managerial Action]

If you are an , request access via Pearson directly. If you are a student , ask your professor for a read-only link to the slides. Many professors are happy to share them on your LMS (Canvas, Blackboard, Moodle).

The 15th edition introduces several critical themes that reflect contemporary shifts in global business environments.

The 15th edition introduces several fresh themes to reflect the evolving business environment:

framework that has made his work so digestible for generations: Management Overview and Key Concepts (Lecture Notes)

Feedforward Control: Anticipates problems before they occur (Input stage).